Workers Comp Procedures

Association of Flight Attendants-CWA


While we hope the need for workers comp never arises, the reality is that injuries happen on the job. We want to ensure that each flight attendant knows their rights and responsibilities to make the process as seamless as possible.

If you are having a Medical Emergency, dial 911 or go to the nearest emergency room.
If it is not a medical emergency, then follow the steps below:

  1. Report accidents/injuries immediately to your supervisor.
  2. Go to the employee website – Under the HR benefits tab select “ Employee Responsibility Form”, read and review the 7 steps you must follow.
  3. Fill out the Employee Claim Form within 24 hours of reporting your injury.   From there follow the process outlined on the Employee Responsibility Form and directions from your supervisor

Even if you were injured and do not seek treatment, you should still report your injury to your supervisor and fill out the Employee Claim Form as a “notice only”. This will protect you if your injury bothers you later.

© 2018 Association of Flight Attendants-CWA | 501 3rd Street NW, Washington, DC 20001
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